Privacy Policy

At Serenus Technologies, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and protect your information when you visit our website or use our software/services, including the WhatsApp APK Bulk SMS Sender. By using our services, you agree to the terms of this Privacy Policy. 1. Information We Collect We may collect the following types of information: a. Personal Information Full name Email address Phone number Billing or payment information Company name (if applicable) b. Technical Information IP address Device information (e.g., OS, model, browser) Usage data and logs Location data (if enabled) c. User-Generated Data Contact lists or numbers uploaded for messaging purposes Message templates, campaign data, and delivery history 2. How We Use Your Information We use your information for the following purposes: To provide and maintain our software and services To process payments and manage subscriptions To improve user experience and develop new features To send transactional, promotional, or service-related communications To respond to your inquiries or support requests To comply with legal obligations 3. Data Sharing and Disclosure We do not sell your personal information to third parties. We may share data only with: Service providers (e.g., payment processors, hosting providers) under strict confidentiality agreements Government or legal authorities when required by law or to protect our legal rights Affiliates or partners for service enhancement with user consent 4. Data Storage and Security We implement strong security measures to protect your information, including: SSL encryption Secure servers and firewalls Access controls and staff training However, no system can guarantee 100% security. Use our services at your own risk. 5. Cookies and Tracking Technologies We use cookies and similar technologies to: Analyze traffic and usage patterns Improve website performance Store your preferences and session data You can manage cookie preferences through your browser settings. 6. Your Rights and Choices You have the right to: Access, update, or delete your personal information Opt out of marketing communications Withdraw consent where applicable Request data portability To exercise your rights, contact us at support@serenustech.in. 7. Data Retention We retain your data only as long as necessary to fulfill the purposes outlined in this policy or as required by law. 8. Third-Party Links Our website or software may contain links to third-party websites. We are not responsible for their content, privacy practices, or data security. 9. Children's Privacy Our services are intended for users aged 18 and above. We do not knowingly collect data from minors. If you believe a child has provided us information, contact us immediately. 10. Changes to This Policy We may update this Privacy Policy periodically. Changes will be posted on this page with a revised 13/07/2025 Continued use of our services constitutes acceptance of the updated policy. 11. Contact Us For any questions, concerns, or requests related to this Privacy Policy, please contact: Serenus Technologies 📧 Email: support@serenustech.in 🌐 Website: www.serenustechnologies.in